Helping leaders in government make sense of AI

AI is developing faster than anyone in public life can reasonably follow. I work with elected officials, their staff and senior public servants to explain what is changing, what it means for their work and how to respond. Everything we discuss stays confidential, and my advice is non-partisan.

The intro call is a free 30-minute video conversation, and there is no obligation to continue.

Briefing noteSample
Prepared for
Your office
Topic
AI in public services
Format
One-hour briefing with a written summary
  1. What current AI systems can and cannot do
  2. Where governments already use AI, and where it has failed
  3. The main risks, including errors, bias, privacy and security
  4. Questions to ask vendors and departments
  5. The options for your decision and their trade-offs
Every briefing is prepared around the specific decision in front of you.
Shivam Tiwari

About me

My name is Shivam Tiwari. I am Vice President of Product Management for AI products at HighLevel, a software company whose platform is used by more than two million businesses. Building AI products is my day job, so I see every week what this technology can do in practice and where it falls short.

I have also spent years in education. I have taught STEM in classrooms, designed curricula and worked on public education programs with India's Atal Innovation Mission and NITI Aayog. I am a named inventor on three US patent filings, one of which has been granted.

I started shivam.consulting because the people who make decisions about AI rarely have time to keep up with it, and many feel they cannot ask basic questions without looking uninformed. I want to give them a private place to ask those questions and get clear answers.

No question is too basic

Many leaders have questions about AI that they feel they should already be able to answer. That is understandable, because the field changes from month to month. These are the kinds of questions we can work through together.

  • What is a large language model, and why does everyone keep talking about AI agents?
  • What changed in AI this month, and does any of it matter for my work?
  • How can my office use AI safely for drafting and research?
  • How should our campaign use AI, and where should we draw the line?
  • What should an AI procurement contract require from vendors?
  • How would a rule on AI in hiring, lending or benefits decisions be enforced in practice?
  • How could deepfakes affect the next election, and what can be done about them?
  • What will AI mean for jobs in the communities I represent?

How I can help

AI briefings

I provide regular briefings on the developments in AI that matter to your work, as well as one-off briefings before a vote, a budget decision, a speech or a procurement. Each briefing comes with a short written summary that you can share with your team.

One-on-one mentoring

Mentoring gives you a private hour to ask questions and try the tools yourself. Over a few sessions, you build enough understanding to question experts and vendors with confidence.

Policy and governance

I review draft policies, regulations and procurement requirements from the perspective of someone who builds AI products. I also help offices and departments set sensible rules for how their own staff use AI.

AI in campaigns

AI can help a campaign with research, writing and outreach when it is used carefully. I help campaign teams decide where it fits, set clear guardrails and prepare a plan for responding to deepfakes and false content.

I also run practical workshops for political staff and public-service teams.

How we would work together

  1. Intro call

    We start with a free 30-minute video call about what you are working on and whether I am the right person to help.

  2. Proposal

    If there is a good fit, I send a short proposal that sets out the scope and the fee. No work begins until you have agreed to it.

  3. The work

    We then carry out the briefing, review or mentoring, and I stay available for follow-up questions as new issues come up.

How I work

Confidential
What you share with me stays private. I never name clients or describe their work without written permission.
Non-partisan
I work with people across the political spectrum, and I do not lobby for any party, company or cause.
Independent
This practice is separate from my role at HighLevel, and it is not affiliated with or endorsed by the company.
Plain language
I avoid jargon and relate every answer to the decision you actually need to make.

Common questions

Who do you work with?

I work with elected officials and candidates, political and legislative staff, public servants and public-sector organizations.

Do I need a technical background?

No. I explain everything in plain language and relate it to the decisions you are facing.

What happens on the intro call?

We spend 30 minutes discussing what you are working on and what kind of help would be useful. If I can help, I will follow up with a proposed scope and fee. If I cannot, I will tell you so.

What does it cost?

The intro call is free. Paid sessions are C$300 per hour. Larger pieces of work, such as workshops or ongoing mentoring, are quoted at a fixed fee that we agree before starting.

Can you work with my whole office or department?

Yes. Briefings and workshops work well for teams, while mentoring is usually one-on-one.

Can you help with my campaign?

Yes. I can help your team use AI responsibly and prepare for deepfakes. Campaign work is paid and invoiced in the same way as the rest of my advisory work.

Recent writing

I write regularly about developments in AI and what they mean in practice. The latest articles are below, and the full archive is on my blog.

Start with a conversation

If there is an AI question on your desk, or one you have been meaning to ask, a short call is a good place to start. The call is free, confidential and non-partisan.

Book a free intro call