Terms of Service
Effective Date: November 1, 2026
Entity: Shivam Consulting (“we”, “us”, “our”)
Websites:
shivam.consulting and
updates.shivam.consulting
1. Acceptance of Terms
By scheduling, purchasing, or participating in any consultation, engagement, or service offered through our websites, you (“Client”) agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Nature of Services
We provide professional advisory and consulting services (including AI briefings, policy and regulation review, training, mentoring and product strategy). All information, recommendations, and insights are provided for informational and educational purposes. The Client remains solely responsible for decisions and outcomes.
3. Fees and Payment
- The introductory call (up to 30 minutes) is free.
- All subsequent services are billed at C$300/hour, unless otherwise agreed in writing.
- Payment is due at booking or immediately upon invoice.
- Payments are processed via Stripe or other authorized processors.
4. No Refund Policy
All fees are non-refundable, regardless of service completion, satisfaction, or outcome. By paying, the Client waives any right to reverse the charge except for proven fraud or duplicate billing. Rescheduling may be offered at our sole discretion with at least 24 hours’ notice.
5. No Guarantees
We do not guarantee specific results or financial outcomes. Advice and frameworks are based on experience and professional judgment; results depend on factors outside our control.
6. Limitation of Liability
To the fullest extent permitted by law, Shivam Consulting, its owner(s), and affiliates are not liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to any engagement, advice, or materials. If liability is found, the total aggregate liability shall not exceed the amount paid for the specific service giving rise to the claim.
7. Indemnification
The Client agrees to indemnify and hold harmless Shivam Consulting and its affiliates from any claims, losses, damages, liabilities, costs, and legal fees arising from the Client’s use of our services, reliance on advice, or breach of these Terms.
8. Dispute Resolution & Governing Law
Parties will first attempt good-faith negotiation. Failing resolution, these Terms are governed by the laws of the Province of Ontario, Canada. The parties submit to the exclusive jurisdiction of the courts of Whitby, Ontario. No claim may be brought more than six (6) months after the cause of action arises.
9. Intellectual Property
All methodologies, frameworks, and materials shared during engagements are owned by Shivam Consulting. Reproduction, distribution, or resale is prohibited without prior written consent.
10. Confidentiality
Both parties will keep non-public information confidential. We may use anonymized, aggregated learnings for educational or marketing content (e.g., case studies) without identifying the Client.
11. Force Majeure
We are not liable for delays or failures due to causes beyond reasonable control, including natural disasters, outages, illness, or governmental actions.
12. Electronic Consent
By using our websites, booking, or paying an invoice, you acknowledge that you have read, understood, and agree to these Terms. Electronic acceptance has the same legal effect as a handwritten signature.
13. Changes
We may update these Terms at any time. Updates are effective upon posting with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms:
Email: [email protected]