Privacy Policy
Effective Date: November 1, 2026
Entity: Shivam Consulting (“we”, “us”, “our”)
Websites: shivam.consulting and updates.shivam.consulting
1. Overview
We value your privacy and are committed to protecting any personal information you provide. This Privacy Policy describes how we collect, use, store, and protect information when you visit our websites or engage our consulting services. By accessing our websites or submitting information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
- Name, email address, phone number, company name, and any other details voluntarily provided through booking forms or contact submissions.
- Payment information processed securely through third-party platforms such as Stripe (we do not store full credit card numbers).
b. Automatically Collected Information
- IP address, browser type, device information, and usage data collected through cookies or analytics tools.
- Session data, referral source, and browsing patterns to improve website functionality and marketing performance.
3. How We Use Information
- Provide consulting services and communicate about your engagement;
- Process payments through Stripe or other secure payment processors;
- Send updates, scheduling confirmations, and service-related emails;
- Improve website experience and optimize our services;
- Comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal information to any third party.
4. Third-Party Services
We use third-party providers such as Stripe, Google Workspace, HighLevel (website, booking and email), and Google Analytics. Each provider has its own privacy policy. We are not responsible or liable for the privacy practices, security, or actions of these third parties.
5. Data Storage and Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure. You acknowledge and agree that we cannot guarantee absolute security and shall not be held liable for any unauthorized access, data loss, or misuse by third parties.
6. Cookies
Our websites may use cookies to enhance user experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.
7. Data Retention
We retain your data only as long as necessary for the purposes stated, legal compliance, or dispute resolution. You may request deletion by emailing [email protected], though limited data may be retained for compliance purposes.
8. International Data Transfers
Our operations and third-party tools may process data outside Canada. By using our websites or services, you consent to such transfers under applicable data laws.
9. No Liability
To the fullest extent permitted by law, Shivam Consulting disclaims all liability for any errors, data loss, breaches, misuse, or reliance on materials or advice obtained through our websites or consultations. You expressly agree to use our websites and services at your own risk.
10. Client Confidentiality
We maintain confidentiality of all private information shared during consulting sessions. However, anonymized and aggregated insights may be used for educational or marketing purposes without identifying clients.
11. Your Rights
You may request access, correction, or deletion of your personal information, withdraw consent for marketing, or file a privacy complaint by emailing [email protected]. We respond in accordance with Canadian law (PIPEDA).
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the changes.
13. Contact
For privacy inquiries, please contact:
Email: [email protected]